Return Policy
At Amasstore, we strive to make the return process as seamless as possible for our customers. Our return policy is designed to provide a hassle-free experience, ensuring that you can shop with confidence.
Eligibility for Returns:
● Products purchased directly from Amasstore are eligible for returns.
● Items are required to remain in their original packaging and maintain the same condition as when initially received.
● Returns must be within 7 to 9 days Return Process.
● Toinitiate a return, customers can contact our customer service team via email.
● Customers will be provided with a return authorization number and instructions on how to return the item.
● Once the returned item is received and inspected, customers will be notified of the approval or rejection of their return.
Refund Policy:
● Refunds will be issued to the original method of payment within a specified timeframe.
● Refunds for shipping costs will not be issued unless the return is due to an error made by our team.
● Amasstore reserves the right to refuse returns that do not meet the specified criteria.
Exchange Policy :
● Customers have the option to exchange an item for a different size or color, subject to availability.
● Exchanges can be facilitated through our customer service team.
Conclusion:
At Amasstore, we value our customers’ satisfaction above all else. Our return policy is a reflection of our commitment to providing excellent customer service and ensuring a positive shopping experience for all. We believe that a transparent and customer-friendly return policy is essential in building trust and loyalty. Shop with confidence at Amasstore knowing that your satisfaction is our top priority Remember, at Amasstore, your happiness is our mission With our return policy at Amasstore, you can shop stress-free and with confidence. Your satisfaction is our top priority. Contact us if you have any questions or need assistance with a return.